If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 14 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

• Returned items must have tags still on and be returned in original product packaging
• Returned items must have no visible signs of wear or use

To initiate your return, please follow the steps below:

• Reply to your order confirmation email to request which products you would like to return
• Print the prepaid return shipping label that you will receive by email
• Send all items back to us using the label provided

Please note the following information regarding returns:

• It may take 14 business days for the refund to be credited back to your debit/credit card
• Please note that AED 10 will be charged as fees for return shipping
• Any item return in damaged condition will not be eligible for refund/replacement/credit
• For any queries regarding returns/exchanges, please email us:  accounts4@ata-group.com